Help & Questions

Frequently Asked Questions

Shipping

How long does shipping take?
Most orders ship within 1–3 business days. Delivery typically takes 7–15 business days depending on the item and your location. You'll get a tracking link by email as soon as your order ships.

Do you offer free shipping?
Yes — shipping is free on all orders over $50.

Where do you ship?
We currently ship across the United States.

Returns & Refunds

What is your return policy?
We offer 30-day easy returns. If you're not happy with your order, contact us within 30 days of delivery and we'll help you with a return or replacement. See our Returns & Refunds page for full details.

How do I start a return?
Email us at drmschulman23@gmail.com with your order number and we'll walk you through it.

Orders

How do I track my order?
Once your order ships, we'll email you a tracking number. You can also view your orders anytime from your account.

Can I change or cancel my order?
Contact us as soon as possible after ordering. If your order hasn't shipped yet, we'll do our best to update or cancel it.

Payment & Security

Is checkout secure?
Absolutely. All payments are processed securely through Shopify with encryption, and we never see or store your card details.

Still need help?

Reach out any time through our Contact page or email drmschulman23@gmail.com — we're happy to help!